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These Terms and Conditions (“Terms”) govern your use of the dairy products delivery services provided by 20 Min (“Hyretail Technologies Private Limited”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Service Overview
a. 20 Min offers a delivery service for dairy products, including milk, cheese, yogurt, and other related items.
b. Our service includes ordering dairy products through our website or mobile application (“App”) and having them delivered to your designated address.
c. We strive to deliver fresh and high-quality dairy products in a timely manner.
2. Ordering and Delivery
a. To place an order, you must create an account on our App or website and provide accurate and complete information.
b. You are responsible for maintaining the confidentiality of your account login information.
c. Orders can be placed during the specified delivery hours and are subject to availability.
d.Delivery times may vary depending on your location and other factors.
e. We reserve the right to cancel or modify an order if circumstances beyond our control prevent delivery or availability of the requested items.
F. You must ensure someone is available at the delivery address to receive the products during the scheduled delivery time.
3. Product Quality and Returns
a. We strive to deliver dairy products of the highest quality and freshness.
b. If you are unsatisfied with the delivered products due to quality issues, please contact our customer support within 24 hours of delivery.
c. We may require photographic evidence or other documentation to process return or refund requests.
d. Returns or refunds are at the sole discretion of the Company.
4. Pricing and Payment
a. Prices for dairy products are listed on our App or website and are subject to change without notice..
b. Payment for orders can be made through the available payment methods provided by the Company.
c. You agree to pay for all orders placed using your account, including applicable taxes and delivery fees.
d. All payments are processed securely, and we do not store your payment information.
5. User Responsibilities
a. You must be of legal age to use our services and comply with all applicable laws and regulations.
b. You agree to provide accurate and up-to-date information when placing orders or creating an account.
c. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.
d. You agree not to use our services for any illegal, unauthorized, or prohibited activities.
6. Intellectual Property
a. The Company retains all rights, title, and interest in its brand, logo, trademarks, and other intellectual property.
b. You are prohibited from using, reproducing, or modifying any of the Company’s intellectual property without prior written consent.
7. Limitation of Liability
a. The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
b. We do not guarantee the availability, accuracy, or reliability of the information provided through our services.
8. Modifications and Termination
a. The Company reserves the right to modify or terminate its services, including these Terms, at any time without prior notice.
b.You may terminate your account at any time by contacting our customer support.By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.