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Privacy Policy

We, “20min Hyretail Technologies Private Limited, are dedicated to safeguarding the privacy and security of your personal information. We value your privacy and strive to maintain your trust.
This privacy policy outlines the collection, usage, processing, and disclosure of information about you. By using our website/app/platform and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”), in addition to our “Terms of Use.” We encourage you to read this privacy policy to understand how we collect, use, and disclose your information, and to stay updated with any changes and updates we make to this policy.
This privacy policy applies to all websites, products, and services linked to it. However, this policy does not apply to affiliates and partners who have their own privacy policies. In such cases, we recommend reading the privacy policy on the respective site.
If you have any clarifications regarding this privacy policy, please contact us at info@20min.com.
Collection, Storage, and Use of Information Related to You
We may automatically store certain information, including but not limited to details about your web browser, IP address, cookies stored on your device, and other information based on your website/app usage. We utilize this information for internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. This information is aggregated and analyzed.
We may also share your Mobile IP/Device IP with third parties. To the best of our knowledge, belief, and representations given to us by these third parties, this information is not stored by them.
We collect and store personal information provided by you on the website/app. We only collect and use information that we deem necessary for providing you with a seamless, efficient, and secure experience tailored to your needs, including:
– Enabling the provision of services you opt for
– Communicating necessary account and product/service-related information
– Providing quality customer care services
– Conducting fraud and money laundering prevention checks and maintaining high-security standards
– Complying with applicable laws, rules, and regulations
– Providing you with information and offers on products, services, updates, promotions, and related service providers and partners that we believe may interest you
When a service you request involves a third party, we may share the information reasonably necessary for the Company to fulfill your service request with such third party.
We may also use your contact information to send you notifications based on assigned tasks, your interests, and prior activity. The Company may use contact information internally to improve its products, contact you as a survey respondent, notify you if you win any contests, or send you promotional materials from contest sponsors or advertisers.
Contact Permissions: If you grant us access to your contact list information, including yours and your contacts’ email IDs and other saved details, it allows us to provide social features to you and your friends/contacts. This includes sharing your orders with them, inviting them to try our app, and sending referral links. We may also use this information to make recommendations for groceries. This information is synced from your phone and stored on our servers.